FAQ's

Making the reservation online is not mandatory but it is highly recommended if you want to guarantee the availability of your vehicle. If you come without a reservation, on some occasions it is likely that the bike or scooter you wanted to rent is not available at that time. For this reason, we encourage you to calmly look at all our vehicles on the web and make the reservation in advance. It is very easy and fast!

No. Our platform gives you complete user-friendly & hassle free experience. You can reserve your choice of bike and pay directly at the store at the time of Pickup.

To cancel or modify a reservation you have to notify 24 working hours in advance . Otherwise, you will lose it and you will have no option to return it. Yes4Rent reserves the right to make a return or offer an alternative solution in exceptional cases. You can contact us through: WhatsApp : +34 691 057 387 Telephone : +34 931 294 142 Email : info@yes4rent.com

The deposit is an additional amount that you have to leave us prior to renting your vehicle as a guarantee that you will return it in the same conditions in which you find it. You must leave a deposit for each vehicle that is rented. The amount varies according to the type of vehicle. In most scooters and bicycles it is € 100 and in motorcycles € 300 or more . The deposit can be paid in cash or by card and it will be returned in the same form of payment once the service is finished.

The deposit is not returned in case of: Vehicle breaks, collisions, scratches Misuse or prohibited circulation Fines and penalties In essence, if the rented bike, scooter, e-bike, or motorcycle is stolen while in the client's possession, the client will be financially responsible for replacing the stolen item with a new one, essentially covering the cost of the stolen vehicle. It's a common provision in rental agreements to ensure that clients take reasonable care of the rented items and to protect the rental service provider from financial losses resulting from theft or loss.

In the rental of bicycles (not electric) there is no minimum age since we have all kinds of models for all ages. In renting bicycles and electric scooters, the minimum age for their use is 16 years old. When renting motorcycles, the user must have the corresponding permit to be able to drive legally.

When renting bicycles, it is totally forbidden for 2 people to ride the same bike, except for those models that allow it, such as the tandem bicycle or bicycles that can be fitted with a child seat. In renting electric scooters it is totally prohibited and can be the cause of serious fines. In the motorcycle rental, a companion older than 12 years or 7 years can go (in case the driver is the legal guardian)

Any rental is included: Safety helmets Liability insurance Necessary equipment Accessories and extras

All vehicles have legal compulsory civil liability insurance to repair or financially compensate the damage caused to an injured third party.

Some of our vehicles allow the rental of several days and even up to a week . In case you need a longer rental, we will adapt without problems.